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| Home > Cruise Lines > Princess > Princess Cruise Ships > Sterling Cruises About Us | | |  | |  |  |  | 
|  |  | | | | | TAG YOUR LUGGAGE
In addition to your personal identification tag, please ensure you attach a completed Princess luggage tag which has been included in your pre-cruise documents. Please remove any old airline flight tags. Also, please follow the directions in your itinerary for luggage items for your land tours.
Please note: Many domestic carriers are now imposing excess baggage charges for amounts over 50 lbs., so it is advisable to check with your carrier regarding baggage weight restrictions.
TRANSFERS
If you purchased a Princess airport-to-ship transfer, a cruisetour transfer, or a Cruise Plus Hotel Package, you will be met by a uniformed Princess representative at the embarkation port airport. For domestic U.S. flights, you will be met inside or just exiting the luggage claim area. For international flights, you will be met as you exit the secure customs area. Claim all your luggage prior to exiting the luggage claim area. From the airport, you'll be transferred to the ship or your hotel.
If you have not purchased your air from Princess, please provide us with your flight details no later than 45 days prior to your departure date. In the absence of this information, your transfer will be cancelled.
You may download Air Flight Request Form here.
If you have purchased a Princess Transfer at the start or end of the cruise and you require special assistance, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation. When available, arrangements must be secured in advance to accommodate your needs. To ensure that we can do so, we ask that you contact us at 1-800-PRINCESS. Please note: Transfers are non-refundable.
LOVE BOAT EXPRESS®
This motorcoach service is designed for cruise-only passengers sailing to the Caribbean or Panama Canal. Those living in Florida can take advantage of this transportation to and from the ship. For scheduling, dates, participating cities closest to you, and other information, please call your travel agent or 1-800-PRINCESS.
EN ROUTE DELAYS ON SAILING DAY
If you encounter unforeseen flight or weather-related delays on sailing day, we suggest you immediately advise an airline representative at the airport that you are a cruise passenger destined for sailing that day. Typically, airlines are able to arrange alternative flights at the airline counter for passengers to continue with their travel to the point of embarkation. Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. You may call us toll-free at 1-800-545-0008. Please note: This special number is operational only in the United States and Canada. Outside of the U.S. and Canada you may reach us at 1-661-753-0000, extension 22058. Princess representatives are available to answer this emergency en-route line from 5 a.m. - 8 p.m. Pacific Time, Monday through Friday and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday. Our representatives will record your new flight information into your booking record.
Please note: The above number is for emergency use only for unforeseen delays. If you have any other questions, please route them through your travel agent. Princess is not responsible for any airline delays.
TERMINAL CONTACT NUMBERS
| LOCATIONS | PHONE NUMBER | | Vancouver | 604-647-7390 | | San Francisco (Pier 35) | 415-398-0208 | | Los Angeles Harbor (Pier 93) | 310-547-4357 | | Port Everglades | 954-525-8520 |
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CRUISE PLUS HOTEL PACKAGES
If you purchased a pre- or post-cruise hotel stay with Princess you will be met by a uniformed Princess representative at the arrival port airport. If you have purchased your air tickets on your own, you must provide your arrival flight details 45 days prior to the start of your package to ensure that you are met and transferred to the start of your hotel package. For details regarding this service, please see the section entitled: TRANSFERS. |
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Princess
Cruises from: |
Acapulco,
Mexico
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Sydney, Australia
Valparaiso / Santiago, Santiago
Vancouver, British Columbia
Venice, Italy
Whittier, Alaska
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Copyright © 2010
Toll Free
USA / Puerto Rico / Canada ( 800 ) 435.7967
UK: 020 8144 9456 /
MEXICO: 55 4169 1037 Skype: cruiserewards | Princess Cruises is the first cruise line to offer “Movies Under the Stars.” On their newest ship, the Caribbean Princess, you can take in a movie during the day or at night! This new amenity has been very popular and will be available on other Princess Cruises in the near future.
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